INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I place an order?

You can place an order by browsing through our online catalog and adding items to your cart. Once you have completed your selection, you can proceed to checkout and complete your purchase using our secure online payment system.

How long will it take for my order to arrive?

Delivery times may vary depending on your location. However, we typically process and ship orders within 1-2 business days. Estimated delivery time will be provided in the order confirmation email.

Can I return or exchange an item?

Yes, we offer a 14-day return policy for most items. If you are not satisfied with your purchase, you can return it within 14 days of delivery for a full refund or exchange. Please refer to our return policy for more information.

Do you offer international shipping?

Yes, we offer international shipping to most countries. Please refer to our shipping policy for more information on international shipping rates and estimated delivery times.

Do you have a physical store?

We are an online store only, but we do participate in some fairs and events, you can find the information on our social media pages and website.

Can I make changes to my order after it has been placed?

If you need to make changes to your order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee that changes can be made once the order has been shipped.

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